Privacy Policy

 

Privacy Policy

This Privacy Policy (“Privacy Policy”) discloses the privacy practices for information collected by, or submitted to Edward Andrews Homes (“Edward Andrews Homes” or “we” or “us” or “our”). This Privacy Policy applies when you transact business with us or provide personal information to us, through the website located at www.edwardandrewshomes.com (the “Site”), or by email, mail, facsimile, telephone or otherwise (for example, at our open house events, or to our agents or customer services representatives).

This is our privacy policy and we will comply with it, as well as applicable U.S. privacy law, when we gather and use information from users of the Services. We encourage you to read this privacy policy to understand what we do with the information we collect from you.

Collection of Information

When you use the Services, we may collect a variety of information.

  • Information you provide. We may collect information that you provide, including information that may identify you personally, such as name, address, phone number, email and details around a potential transaction. This may occur, for example, when you register on the Site, correspond with an agent through or about the Services, complete forms, or request information about our products or services. You may also provide information about a third party through the Services, for example, if you share a real estate listing with a recipient via email. We may combine this information with other information we collect from your interaction with the Services or from other companies.
  • Cookies and Web beacons. We may automatically collect non-personally identifiable information about visitors to our Site, such as the number of visitors, Internet Protocol address, browser type, operating system and pages viewed. We use this data in the aggregate to determine how visitors use our Site so we can improve your experience on our Site. We may provide this statistical information to third parties. We may use cookies or other technologies (such as web beacons and pixel tags) to track site usage and trends, to improve the quality of our service, and to customize your experience on the Site. The information collected through cookies does not identify you personally. You can turn off the ability to receive any of these cookies by adjusting the browser on your computer. If you refuse cookies, however, you may not be able to access or use some of the features we offer on our Site.
  • Social Networks. If you use social networking connection functions offered through the Site or the Services, we may access all of your social network profile information that you have made available to be shared and will use it in accordance with this privacy policy. Please refer to the instructions and terms governing your social network account to manage the information that is shared through your account.
  • Phone Calls. Phone calls to Edward Andrews Homes or to third parties through Edward Andrews Homes may be recorded or monitored for quality assurance and customer service purposes. If a call is recorded between you and a third party, it will be deemed private information of both you and the third party, and may be released to either of you.

Usage and Disclosure

In general, Edward Andrews Homes uses the information collected from you to communicate with you and operate our Services. We also use this information to respond to your requests and may present you with advertising that we believe will be of interest or useful to you.
Your privacy is important and we are committed to protecting information that identifies you personally (“Personal Information”). We may use or share Personal Information in the following circumstances:

  • Consent. When you consent or direct us to share the Personal Information. For example, if you choose to contact a real estate agent or lender through the Services, your name and email address, as well as any other information you provide, will appear to the recipient of the message. We also may use Personal Information to deliver the products and/or services that you have requested, or to respond to your inquiries.
  • Marketing and Research. We may use your Personal Information to conduct market research relating to the development of our services and the Site, and to develop and display content and advertising tailored to your interests (including advertising delivered by third parties).
  • Service providers to Edward Andrews Homes. When we hire a service provider to help operate the Services or our business, we may give access to Personal Information only as necessary to perform the service for us, and subject to the terms of this privacy policy.
  • Partners with whom we conduct business. We may give business partners access to Personal Information only as necessary to offer products and services with those business partners, and subject to the terms of this privacy policy.
  • Legal obligation or protection from harm. When Edward Andrews Homes has a good faith belief that access, use, preservation or disclosure of the Personal Information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Edward Andrews Homes, its users, or the public.
  • Merger or sale. In the event Edward Andrews Homes is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business.

By submitting information to us, you agree to receive communications from Edward Andrews Homes, including communications from some or all developers of the real estate projects affiliated with Edward Andrews Homes.

You should keep in mind that the information that you choose to provide in a public area of the Site (such as your profile page or the discussion forums) will not be protected by this privacy policy because you have made an active choice to make that information public. We are not responsible for any Personal Information you choose to submit in any public area of the Site.

We may use and disclose information in aggregate (so that no individual customers are identified and no personal information is revealed) for marketing and strategic development purposes. If we deliver ads based on data about your use of the Services, we keep your identity anonymous. We won’t identify you personally to third parties, except in accordance with this privacy policy. Of course, if you choose to respond to an advertised offer with your name and contact information, you will no longer be anonymous to the advertiser.

Your Privacy Choices

If you wish to verify or modify any of the information you have submitted to us, please contact at any time via the email address or phone number provided below under “Contacting Us.” We give you the opportunity to opt out of receiving email and direct marketing information from us. This means that we may use the information you provide for direct marketing or market research purposes unless you take affirmative action to indicate that you do not want to receive marketing materials, for instance by clicking or checking the appropriate option or box at the point of collection.

You can opt out of receiving marketing emails or information from us at any time, by sending an email to info@eahomes.com with a request to change your preferences of content received. Please note that even if you unsubscribe from certain email correspondence, we may still need to email you with important transactional or administrative information.

Behavioral Advertising

We may participate in behavioral advertising. This means that, for example, when you use the Site, we or third-party service providers or advertisers may use cookies or other similar technologies to collect information about your use of the Services (including mobile applications) or your online activities over time and across different sites. Collected information may include the content you view, the date and time that you view this content, and the site that referred you to the Services, and this information may be associated with your unique browser, device identifier, or Internet Protocol address. These practices help tailor advertisements that are relevant and useful to you. These tailored advertisements may appear on the Services or on other websites, applications or properties.

In addition, if you have provided your email address to us, we may use a scrambled, unreadable form (a hash) of your email address to deliver tailored advertisements to you on the Services or on other websites, including via Facebook’s Custom Audience Feature or other similar Facebook tools. We will not share your email address with Facebook. Click here to learn about how you can control the ads you see on Facebook.

Location Data

Edward Andrews Homes can provide you with helpful information based on where you are. If you tell Edward Andrews Homes where you are (e.g., by allowing your mobile device to send Edward Andrews Homes your location), Edward Andrews Homes may use that information to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.

Third-Party Websites

Throughout the Site, we may link to the websites of other companies and/or individuals, including through advertisements promoting third parties and their products and/or services. Further, certain functions of the Site may involve the distribution of your listing information to third-party websites. Such third-party websites may collect Personal Information about visitors to their sites, and Edward Andrews Homes’ privacy policy does not extend to those external websites and third parties. We encourage you to review the privacy policies of those third-party websites so that you can understand if/how they collect and/or use information from you or your computer.

Children Under the Age of 13

The Site is a general audience site, and we do not knowingly collect personally identifiable information from any person under the age of 13.

Storage, Security and Retention of Information

Personal Information will be processed and stored by Edward Andrews Homes in databases hosted in the United States. To prevent unauthorized access and ensure the correct use of information, Edward Andrews Homes has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We will retain your Personal Information for as long as you have an active account, as needed to provide you with the Services, to comply with our legal, financial reporting, or compliance obligations, and to enforce this privacy policy.

Contacting Us

While we are ready to assist you in managing the Personal Information you provide to us, we cannot always delete records due to financial reporting, compliance, or other reasons relating to our provision of services to you. If you have any questions about this privacy statement, or the privacy practices of Edward Andrews Homes, please email us at info@eahomes.com.

Changes to this Privacy Policy

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy. By using the Services, you agree to the terms of this Privacy Policy.

— Updated April 2014

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Vanessa Hunter
New Home Specialist
678.582.1150
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